FAQ
Where can I buy your products?
Our products are available for purchase at the following upcoming in-person market:
The Rendezviews Holiday Market
415 KING ST. WEST, TORONTO (indoors)
Friday, Dec 13 @ 6pm-11pm
Saturday, Dec 14 @ 5pm-11pm
Sunday, Dec 15 @ 3pm-8pm
Event hosted by The Toronto Night Market
What materials do you use to create your ceramics?
To create our ceramic pieces we use a combination of the following materials: stoneware clay, glazes, and underglazes.
Are your ceramics handmade?
Yes! 😊 We purchase pre-mixed clay and glazes from a pottery supply store but all pieces are handmade and created by our artists.
Each ceramic piece requires the clay to be wedged, hand shaped or thrown on the wheel, trimmed, cleaned, glazed, and fired in the kiln. A lot of time and care goes into each piece ❤️
How should I care for my ceramic items?
To best care for your ceramic items, please handwash only.
Are your ceramics dishwasher safe?
We do not recommend using a dishwasher as our handmade ceramics can be fragile.
Are your ceramics microwave safe?
Yes! All our ceramics are microwave-safe. However, using our ceramics in the oven is not recommended.
What are the dimensions of your ceramic dishes?
All ceramic pieces are handmade and therefore the sizing may vary by approx. half a centimeter.
There are two sizes available for our ceramic dishes.
Small Dish: 2.5" (6.5cm) in diameter
Medium Dish: 3.25" (8cm) in diameter
Do you take custom orders?
At this time we are focusing our efforts on any upcoming holiday markets but we hope to offer custom orders in the near future.
Keep an eye out for posts to our social media for upcoming contests where you can enter to win a custom ceramic piece!
Do you take bulk orders or large commissions?
Bulk orders are handled on a case-by-case basis. Please complete the Contact Form found here with your inquiry and we will get back to you as soon as we can.
What is your return or exchange policy?
All sales are final, however, if you are unsatisfied with your order or have any questions regarding a purchase, please complete the form on our contact page.
Where can I find updates about new product releases or restocks?
Announcements regarding new product releases or restocks will be posted to the Home page of our website and on our Instagram.
What if I have more questions?
If you require additional assistance or have other questions, please complete the form on our Contact page andwe will get back to you as soon as we can - your patience is much appreciated!